Ledger Start Support

Quick answers and guidance for your Ledger setup and device use.

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Common Questions

My Ledger isn’t recognized by Ledger Live.

Try a different USB cable or port, and ensure Ledger Live is updated to the latest version.

What if I forgot my PIN?

Reset your device and restore it using your 24-word recovery phrase.

How do I verify if my device is genuine?

Run the device check from Ledger Live’s settings — it confirms authenticity instantly.